Join with googleCitePacer, Inc., a Delaware corporation operating CitePacer (“we”, “us”, “our”) provides AI-powered SEO, GEO, and ranking analysis tools. We take privacy seriously and we aim to be transparent about how we collect, use, and protect your information.
By using CitePacer, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1. Information You Provide
- Account details: name, email address, password
- Project data: keywords, locations, SEO reports, GEO data, generated content
- Billing correspondence and payment references you provide for cryptocurrency or bank wire transfers
- Support correspondence by email
1.2. Automatically Collected Information
- Device information (browser, operating system, IP address, country)
- Usage analytics (pages visited, features used, session duration)
- Cookies and tracking technologies (see section 6)
1.3. AI Processing Data
When you request any AI-generated output, we process:
- Prompts you submit
- Text you generate
- Feedback and usage patterns
This is used to operate and improve CitePacer's features.
2. How We Use Your Information
We use your information to:
2.1. Provide and Improve CitePacer
- Operate the platform and deliver SEO/GEO features
- Enhance product performance, models, and accuracy
- Improve user experience and develop new features
2.2. Communications
- Send onboarding emails, updates, and important notices
- Send product announcements or educational content
- Marketing messages (you can opt out anytime)
2.3. Security & Compliance
- Detect and prevent fraud or misuse
- Maintain the security of our platform
2.4. Improve Other Products We Own
If we build additional tools under the same company/creator, non-sensitive aggregated data may be used to help improve those products.
We never sell personal data.
3. Legal Basis for Processing (If Applicable)
Where required by law (e.g., EU users), we process your data under:
- Performance of contract
- Legitimate interest (product improvement, analytics, security)
- Consent (cookies, marketing)
4. Third-Party Services
We use trusted third parties to operate CitePacer. These may include:
4.1. Analytics & Tracking
- Google Analytics
- Meta Pixel
- Google Ads tracking
- Other ad-network pixels when running campaigns
4.2. Payment Processing
Payments are made by cryptocurrency or bank wire transfer. Payment correspondence may include a transaction reference or a public blockchain transaction identifier.
4.3. Email & Communication
- Email marketing tools (e.g., MailerLite, Mailchimp, Brevo, etc.)
- Transactional email services (e.g., SendGrid, Postmark)
4.4. Error Monitoring & Log Services
Sentry, LogRocket, or similar tools
4.5. AI Providers
Depending on the feature, we may use external AI APIs to generate content or perform analysis.
These partners process data on our behalf under strict confidentiality agreements.
5. Data Retention
We retain your data for as long as necessary to:
- Maintain your account
- Provide you with CitePacer services
- Comply with legal obligations
You may request data deletion at any time (see Section 9).
6. Cookies & Tracking Technologies
We use:
- Functional cookies (login, preferences)
- Analytics cookies
- Advertising cookies (Meta, Google Ads, TikTok Ads, etc.)
- Performance and security cookies
You can disable non-essential cookies through your browser or device settings.
7. Sharing Your Information
We do not sell personal data.
We only share data with:
- Service providers listed above
- Legal authorities if required by law
- Contractors working directly on CitePacer features (under NDA)
8. International Data Transfers
Your data may be processed in countries outside your own.
We ensure adequate safeguards (e.g., Standard Contractual Clauses) when required.
9. Your Rights
Depending on your location, you may have the right to:
- Access your data
- Update or correct your data
- Request deletion of your data
- Export a copy of your data
- Withdraw consent for marketing or cookies
To exercise your rights, contact us at:[email protected]
Where the Delaware Personal Data Privacy Act applies, Delaware residents may also opt out of targeted advertising, the sale of personal data, and certain automated profiling. To exercise a right or appeal a decision about your request, email [email protected]. For an appeal, identify the original request and explain the decision you would like us to review.
10. Security Measures
We implement:
- Encrypted connections (HTTPS/SSL)
- Secure database storage
- Access control
- Regular monitoring and backups
However, no system is 100% secure, and you use the service at your own risk.
11. Children's Privacy
CitePacer is not intended for individuals under 16.
We do not knowingly collect children's data.
12. Changes to This Policy
We may update this Privacy Policy periodically.
We will notify users by email when major updates occur.
13. Contact Us
If you have any questions about this Privacy Policy, contact: